Think differently when working with distributed teams

Distributed teams. We all working with distributed teams. Whether it’s in different countries, different cities in the same country, different floors in the same building, and different teams in the same floor or working from home. All count as distributed.

What issues do we face? There is a lot! However, when we start to discuss the issues, we always see the negatives and we talk about issues caused by the other side.

What we can do to correct this? We go hands on the air and say they should do this and that. Yet, we never think what might they think? What we can do to help? What behavioural, thinking and communication changes we can adopt?

These discussed in a Testbash workshop where Steve (@sjwatsonuk) and I attended. We recreated the workshop in our company as a pilot. Due to its success, we did it again to a different set of people and it got all positive feedback. Positive feedback for the workshop is brilliant. How positive the people feel at the end of the workshop matters. However, how much they practice the learnings is a question. Which we hardly get any feedback.

I am fortunate that most of my team was in the pilot program. From the next day onwards, they started to discuss how they could do things different. Now they are thinking differently. Take actions to include the nearshore team more in team discussions. They see why this is important. The nearshore team ran few retrospectives from their end and as well as conducted few stand-up sessions. Progress…

I believe if we think open-mindedly, we can collaborate successfully. Distributed teams created to deliver more work with a high quality while maintaining the costs or reduce cost. Everyone is part of  the project success. Build trust not pointing fingers, build communication openness on both sides so no one feel left out, build environments where everyone can ask questions and give answers to make the product better. Give constructive feedback and encourage it to come from every team member disregarding the location. Learn about their culture and try to help them to connect with you. Specially, praise each other when do well.

Have you ever worked from home? Was it easy to connect with your team virtually even you know them? Can you find people when you need an answer? Have you deliberately picked up work that you can do without the need of anyone else when you planning to work from home? If you are getting frustrated with your team when you work from home for one day, how your other teams might feel when they have to go through it everyday?

I am working with Abby (@a_bangser) who is one of the original presenters of the workshop, to deliver the same workshop in Helsinki for European Testing Conference. An exciting opportunity to help more people build empathy towards each other.

Remember, we all distributed to each other and small change of thinking can make a big difference.

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